Sometimes the little things are often overlooked, either because you’ve just become too familiar with them or things have always been that way.
Productive Peoples goal is to ensure the continued effectiveness and motivation of your employees, through HR practices that support shared goals and a mutual commitment to growth.
We have solutions to support any client that is committed to the growth, retention and wellness of their employees.
‘If you think it is expensive to hire a professional, wait until you hire an amateur.’
Productive Peoples executive search arm focuses solely on the recruitment of high-performing executives.
We understand why companies label some roles as business critical, executive hires are not to be taken lightly.
Productive People possesses both the skills and experience to help develop people and organisations.
We provide expertise to new and existing businesses with a wide range of solutions at our disposal. Whether you are an individual, SME or operating within the corporate sector, we believe that your experience of working with us should be as soothing as possible. We focus on what your actual requirements are, then tailor our services accordingly.
Your companies branding speaks to your customers before your staff even make eye contact.
Your brand has a purpose. It is much more than a logo, a website, or a marketing plan, your brand is an ecosystem powered by all the things you represent. When you brand yourself properly, the competition becomes irrelevant.
Employees are a companies most valuable asset. We know how important it is to find the best possible people for any job and insure that all the candidates we provide will be superior in their position.
We have well over 4 million registered and fully qualified candidates both locally and internationally.
We know that people learn in a variety of ways. At Productive People, we insure all training meets the needs of every individual and is varied enough to include all facets of learning. We offer both web-based and instructor-led training, and other educational opportunities through our various technical partners Firstly, we will evaluate your needs and then find the ideal training modules that will help develop your staff.
Adding a personal touch
Employees only ask for the customer’s name 21% of the time.The person has a name 100% of the time, and they like hearing it. There's no substitution for knowledgeable, human service. You'll be amazed at what happens when you go out of your way to be an available and authentic voice on the other end of the line. Being responsive to those customer requests is critical!
Nigeria's Unemployment Rate
54% of Nigerian youths were unemployed in 2012. Unemployment currently constitutes one of the most critical problems confronting the Nation. In 2016, the Unemployment Rate in Nigeria is expected to increase to 28.77%, compared to China's 4.2% .
Resolve a complaint in the customer's favor and they will do business with you again 70% of the time. There are two aspects of complaints; emotional and rational. Resolving complaints requires dealing with both by clarifying complaints, lowering anxiety for both parties, using practical guidelines, and applying a process that deals with both emotional and rational factors to build even stronger customer relationships.
Overcoming Obstacles to Customer Service
8% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience. Customer service managers are often so busy putting out fires that they can't seem to take the time to solve the root causes of barriers to their service teams. 70% of buying experiences are based on how the customer feels they are being treated. Customers overwhelmingly show appreciation for great service with their wallets.
Career Advise 101
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Productive people gave me the platform that I am currently riding on. They are efficient and timely in their recruitment process
Great follow up from the consultant I worked with; I was updated from the recruitment stage up until my resumption. It was a fantastic experience!
Productive people gave me the platform that I am currently riding on. They are efficient and timely in their recruitment process.
Productive People is an exceptional Human Capital Consultancy. They contacted me on a platform i least expected to be found on, this shows the company possess great sourcing skills, digging deep to get information, and very resourceful.
Productive people is an exceptional consultancy.
There personalized and result oriented approach gives them the edge in getting the favorable attention from clients and candiates.
I was highly awed by there devotion to empathy and quality delivery.
Productive People has performed recruitment functions for BonanzaWin by producing the necessary people with the appropriate skill sets in various roles at our Lagos Office for a period of six (6) months.